In these Terms & Conditions, "Jalie Live", "we", and "our" refer to the jalielive.com website and its affiliated entities. "User", "you", and "member" refer to any individual registered on or in the process of registering on this platform.
"Platform" refers to the Jalie Live website, mobile app, and all associated services. "Bet" refers to the act of wagering money on any sports or casino game.
When creating an account on Jalie Live, you are required to provide accurate and complete information. Jalie Live reserves the right to close any account at any time if false or incorrect information is provided.
- Each individual may register only one account.
- Operating multiple accounts from the same device or IP address is strictly prohibited.
- The mobile number provided at registration must be verified.
- It is entirely the user's responsibility to keep their account password confidential.
- To update your account information, please contact our support team.
After registration, Jalie Live may require additional identity verification (KYC) in certain cases. Withdrawals may be restricted until this verification process is complete.
Jalie Live is strictly for adults aged 18 and above. If a minor is found to have registered or used an account, it will be closed immediately and any funds may be forfeited.
- Access is not permitted from regions where online betting is prohibited by law.
- Users must ensure that using Jalie Live is legal in their jurisdiction.
- Jalie Live reserves the right to request age and identity verification documents at any time.
Jalie Live currently accepts deposits via bKash and Nagad mobile banking. The minimum deposit amount is ৳100 BDT. Maximum deposit limits may vary depending on your account tier and verification status.
- Deposits must be made from the mobile number registered to your account.
- Depositing through a third party is strictly prohibited.
- Your balance will be credited immediately upon a successful deposit.
- There are no hidden charges on deposits — the full amount you send will be credited to your account.
- If a deposit fails, contact support within 24 hours.
Withdrawals on Jalie Live are simple and fast. Your funds will typically reach your mobile banking account within 1 to 3 hours of submitting a withdrawal request.
- The minimum withdrawal amount is ৳500 BDT.
- Withdrawals will be processed to the same mobile number used for the deposit.
- Large withdrawals may be held until KYC verification is complete.
- Wagering requirements must be met before winnings from a bonus can be withdrawn.
- The maximum daily withdrawal limit is determined by your account tier.
- Withdrawals may be temporarily placed on hold in cases of suspicious activity.
Jalie Live regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the offer page. Claiming a bonus constitutes acceptance of its associated terms.
- The welcome bonus is for new members only — each person is eligible to receive it once.
- Bonus withdrawals typically require a wagering of 5x to 30x (varies by bonus).
- Any bonus credited to your account will expire if unused within 30 days.
- Using the same promotion across multiple accounts will result in all accounts being disqualified.
- Jalie Live reserves the right to modify or cancel any bonus offer at any time.
Jalie Live follows specific rules regarding bet acceptance and cancellation. Once a bet is confirmed, it generally cannot be changed — though in certain live betting situations, a bet edit option may be available.
- If a match or event is cancelled, your stake will be refunded.
- Bets accepted after odds have changed will be settled at the updated odds.
- Jalie Live reserves the right to void bets accepted at incorrect odds due to a system error.
- Maximum bet limits vary by game and market — check your account for details.
- For parlay or combo bets, all legs must win to receive the full payout.
Odds in live betting change rapidly. Jalie Live is not responsible for the outcome of accepted bets affected by internet disconnection or delays.
The following activities are strictly prohibited on Jalie Live. Any account found to be engaged in such activities will be permanently banned:
- Creating or operating multiple accounts.
- Using bots, scripts, or automated software.
- Money laundering or suspicious financial activity.
- Attempting unauthorized access to another member's account.
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Match Betting or arbitrage betting.
- Placing bets or managing accounts on behalf of other members.
Jalie Live reserves the right to suspend or permanently close any account at any time without prior notice. In most cases, however, users will be informed of the reason.
- To close your account, please contact our support team.
- Activating Self-Exclusion will lock your account for a specified period.
- Account closure will be processed once all pending bets have been settled.
- If you have a valid balance, withdrawals remain available even after account closure.
Jalie Live believes betting is a form of entertainment — not a solution to financial problems. We place responsible gaming at the top of our priorities.
- You have the option to set your own daily, weekly, or monthly deposit limits.
- If you notice signs of betting addiction, activate Self-Exclusion immediately.
- For professional support Responsible Gaming View page.
- Avoid placing larger bets to try to recover losses.
If you have a dispute regarding a bet outcome or transaction, contact Jalie Live's customer support first. Most issues are resolved within 24–48 hours.
- To submit a dispute, email us at support@jalielive.com.
- Attach any screenshots or evidence related to your dispute.
- Jalie Live's decision shall be considered final unless the licensing authority rules otherwise.
- If an issue remains unresolved, you may escalate it to our licensing authority.
Jalie Live reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
- The date of any terms update will always be displayed at the top of the page.
- To request a previous version, contact support.
- You have the right to close your account if you do not agree to the updated terms.